FREQUENTLY ASKED QUESTIONS
Everything you need to know
Need assistance? The team at Hela Marketplace has compiled answers to some of the most frequently asked questions below. If you can’t find the answer you're looking for or need further help, feel free to reach out anytime.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept a variety of payment methods for your convenience. These include:
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Visa, Master, Amex, ChinaUnionPay, JCB, Discover, Maestro and Other major credit and debit card providers
Feel free to choose the payment method that best suits your needs.
DO YOU SELL GIFT CARDS?
Currently, we do not offer gift cards for sale. However, we are planning to introduce this option in the near future. Stay tuned for updates, and we appreciate your interest!
CAN I HAVE MY ORDER GIFT WRAPPED?
Yes, we are happy to offer gift wrapping services for your order. Please let us know your preferences or any special instructions when placing your order, and we'll take care of the rest!
CONTACT SUPPORT
How can we help?