top of page

FREQUENTLY ASKED QUESTIONS

Everything you need to know

Need assistance? The team at Hela Marketplace has compiled answers to some of the most frequently asked questions below. If you can’t find the answer you're looking for or need further help, feel free to reach out anytime.

Product Inventory

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept a variety of payment methods for your convenience. These include:

  • Visa, Master, Amex, ChinaUnionPay, JCB, Discover, Maestro and Other major credit and debit card providers

Feel free to choose the payment method that best suits your needs.

Package Delivered

DO YOU SELL GIFT CARDS?

Currently, we do not offer gift cards for sale. However, we are planning to introduce this option in the near future. Stay tuned for updates, and we appreciate your interest!

Mobile Phone User

CAN I HAVE MY ORDER GIFT WRAPPED?

Yes, we are happy to offer gift wrapping services for your order. Please let us know your preferences or any special instructions when placing your order, and we'll take care of the rest!

Package Delivered

CONTACT SUPPORT

How can we help?

Thanks for submitting!

bottom of page